Restaurant POS Systems
Modern versions of cash registers have turned the tables in restaurants and bars. Customer service, orders and staff organisation are now run differently and with the essential help of an ePOS system. If the POS system was just used to take payments before, it can be used to manage a big part of your restaurant now.
What Is New with Restaurant POS Systems?
Point of Sale systems have become extremely useful tools for restaurants, due to their multitasking functionality. It is now possible to check the seating plan together with the orders for each table on the computer monitor of your POS system.
Moreover, once the orders are taken and uploaded on the system, they will automatically be sent to the kitchen. Orders can then be seen on the monitor of a mobile device or printed, if your restaurant is provided with an additional printer as a part of the hardware.
Basically, all this process, automatically made by the ePOS system (electronic Point of Sale), will save you a lot of time and money for your restaurant. Same thing if you offer takeaway or pre-order services: all-in-one Point of Sale systems, usually placed at the entry, allow customers to order and pay independently.
Read more: Takeaway ePOS System
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Now that the service is done and the customers are ready to pay the bill, be sure that you can accept any kind of payment without being inconvenient to the client. In this case, you will probably need a wireless POS, so that you can take credit card payments directly at the table.
Better yet, a mPOS (mobile Point of Sale) is required if you want to keep abreast of the times. Nowadays, cutting-edge customers use just their smartphone or contactless credit cards to pay the bill, so don’t let them down!
Benefits of Restaurant ePOS Systems
- Tables and orders management
- Ingredients inventory tracking
- Account statement reporting
- Tips added feature
As said before, the first feature you can benefit from an ePOS system concerns table and order management in the front floor but also in the kitchen. Doing a step forward, it is possible to keep track of the order status and check it on the Point of Sale system or through a mobile device.
The same principle works for the ingredients inventory: the latest ePOS systems alert you when a product is going to be finished. Depending on your Point of Sale, the computer system can be manually or automatically updated. It will notify in case the product required cannot be ordered by customers.
When the service is done, your POS system will provide a detailed report on sales operations, payments and discounts made by each member of the staff registered in the system. Your daily balance sheet is automatically elaborated by the electronic Point of Sale, so that you won’t need to spend any time on it.
Last but not least, leaving tips in the UK is a deeply-rooted custom for many Brits. For this reason, it is important that your restaurant is provided with an ePOS system that includes a “tips option” when customers pay with debit or credit card. It is a fundamental feature because 80% of English people use their bank card to pay the bill at the restaurant.
Read more: Restaurant ePOS Systems
Practical Advantages of ePOS Systems
You will notice a sudden difference in your performance as soon as your new ePOS system will be active. Its ease of use will affect both your staff and the customers, but also the service speed and the tables turnover. Having said that, just improvement and positive results can be expected.
Every caterer knows that the restaurant service is as much important as the food quality. So, be aware that opting for a good Point of Sale system can just ameliorate your customer relationship management. Speed food ordering, taking payments at the table and giving the “tips option” are just few of the key features that will make your clients happier.
3. Low costs, great profits
Buying a new restaurant ePOS system or integrating new hardware components is not as expensive as you would imagine. Or better, it is sure that you will gain more than what you previously invested, both in time and money. But also, HR costs are cut because the Point of Sale system can replace you or the staff in calculating sales operations and incomes.
Time is money, so don’t waste another minute and get the best POS system for your restaurant.
Read more: ePOS hardware
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