5 Vital POS System Features For Nightclubs and Bars
Nightclubs and bars are always busy and full of people waiting to pay their drinks. You want the transaction be fast, and most importantly, you don’t want to let a customer leave without paying due to being overwhelmed by the crowd.
Working in the service industry means that a significant amount of payments have to be made in one night. This is why it is extremely important to have the right POS system that can keep up with a fast paced environment, and make your business life easier. Not only does POS process payments quicker, an efficient POS system can help you provide good service, build a good reputation, and subsequently increase your income.
When selecting the POS system for you bar or nightclub you have to be aware that there are 5 important must-have features. The following list details why they are so essential for your business.
1. High-Performing CRM
An efficient CRM system can help you in two ways; firstly, it allows your bar or nightclub to accomodate large crowds. Secondly, it faciliates customer needs, allowing them to spend money with greater ease! Thanks to a customer relationship management system you can collect data about your customers each time they pay with their credit or debit card. It can provide you with a better idea of your customers because your system can store their names, contact details, the frequency they are visiting your place, and the amount of money they spend per visit. You can even contact your best customers to let them know about an upcoming event. Moreover, you can adjust your offers according to the customer, and you can convince the big spenders to visit your bar or nightclub more often. Spoil your most valuable customers by giving them small extras, such as the opportunity to book a table before others and other incentives that will make them want to visit your place more often.
CRM will help you promote your bar or nightclub in a smart way!
2. Cloud-Based POS System
A cloud based POS system has the advantage of providing data to business owners from anywhere. Just by connecting into a device with a browser you’ll be able to check your business performances in real time. Even if you're at home or at your other bar, you will be able to check your sales and even your employee’s productivity. Owning multiple businesses or prefering to stay home for the night will not be a problem anymore with a cloud based POS system.
3. Security Management
Thefts are pretty common in bars and nightclubs. POS systems can help you reduce financial loss by securing the access to the program and to the cash drawer. The software can be individually programed in order to give different access and authorization for each employee. For example, waitresses could have a partial access to the software, thus ensuring that nothing goes wrong with your senstive business data. Moreover, each individual employee would be tied up to a specific cash drawer, which would reduce the risk of theft.
Read more: The Best ePOS Systems
Bars and nightclubs are obviously open outside office hours, so technical support might not be available during this period. However, it is really important to double check what kind of support the POS system suppliers provide before choosing their product. You must have a reliable support available 24/7 that will not make you spend extra on outside IT help.
5. Mobile POS
An mPOS system can help you process payments faster and it can also improve your customer service. Nowadays there are many nighclubs and bars to consider for a night out. With this degree of competition, it is important to focus on providing the best customer service possible. Happy customers will always return and will help boost your reputation and popularity. Having a mobile POS system also allows wait staff to have a more personalized and pleasant expereince with customers because payments take place when customers are still sitting comfortably at their tables. Using the tablet as a POS system will remove the customer’s waiting time behind the counter.
Do you want these vital features for your bar or nightclub? Would you like to receive quotes and prices for POS systems? Fill out the contact form here at Market-Inspector.co.uk and you can receive up to four free quotes with no-obligation!